The UW Patient Safety and Quality Committee has encouraged UW Medicine hospitals to engage in simulation-based training at the “point of care” (in situ training). This method lessens the gap between practice and reality, provides increased authenticity of scenario-based training, as well as allows the hospitals and service areas to evaluate their practice-based systems.
Effective communication among health professionals is essential to high quality, patient-centered healthcare. Yet at present, few training programs exist to impart these interprofessional communication skills, and most existing curricula in this area are directed towards practicing clinicians rather than trainees. Therefore, the University of Washington Schools of Medicine, Nursing, and Pharmacy have been granted funding (Josiah Macy Jr. Foundation) to develop and validate an innovative simulation-based team-training program, fostering collaborative interprofessional communication among health professionals. The goal of this new training program is to promote high-quality, patient-centered healthcare by training healthcare professionals to communicate more effectively with each other and with patients during challenging clinical situations. In addition, we will develop and validate standardized tools to evaluate and assess team communication and performance.
Teamwork failures are the major cause in 80% of adverse events in patient care. Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based teamwork system to improve communication and teamwork skills among health care professionals. In 2009, WISH became a National TeamSTEPPS Master Training Resource Center. As the Agency for Healthcare Research and Quality’s only West Coast training facility, WISH provides TeamSTEPPS Master Training Courses for the UW Medicine Health System as well as for healthcare providers throughout the region and across the United States.